Warranty
Warranty [All Products]
All warranty claims are processed through each individual product manufacturer and is subject to their policies and approval.
Where Mototrack Accessories provides any information in relation to the Products supplied to it by a third party, Mototrack Accessories does not give any warranty, guarantee as to its accuracy or otherwise and shall have no liability to the Customer for any losses arising as a result thereof.
Where Mototrack Accessories provides any information in relation to the Products supplied to it by a third party, Mototrack Accessories does not give any warranty, guarantee as to its accuracy or otherwise and shall have no liability to the Customer for any losses arising as a result thereof.
Thermal Technology - Warranty
All warranty claims are processed through our website and evaluated by Thermal Technology in Italy. The general warranty period is 12 months from the date of purchase. Invoice must be provided with any claim.
Healtech Electronics - Warranty
All our Products come with a 30-day money-back guarantee.
Depending on the type of product, we give 1 (one) one-year replacement warranty on consumer products and 2 (two) years replacement warranties on dealer and workshop tools from the date of purchase (invoice copy required).
Depending on the type of product, we give 1 (one) one-year replacement warranty on consumer products and 2 (two) years replacement warranties on dealer and workshop tools from the date of purchase (invoice copy required).
For technical support regarding any of our products, please email us at support@healtech-electronics.com
SpeedAngle Lap Timer - Warranty
Your SpeedAngle Lap Timer comes with a limited twelve-month (one-year) warranty from the date of purchase. SpeedAngle warrants the SpeedAngle Lap Time device against defects in materials and workmanship under ordinary use for one year from the invoice date. This limited warranty does not cover damage due to external causes, including but not limited to accidents, abuse, misuse, improper installation, improper connections with devices or components other than specified, and unauthorized repair or alteration.
To request warranty service, please get in touch with your local dealer or Mototrack Accessories. If you purchased SpeedAngle Lap Timer directly from www.mototrack.com.au, please complete the SpeedAngle Warranty Form, this form will require your SpeedAngle Lap Time registration number. Your SpeedAngle Lap Time registration number combines 1 letter followed by 7 digits. It can be found at the back of your SpeedAngle Lap Time dashboard unit and on the Welcome Screen. If the request is approved, a Return Merchandise Authorisation Number (RMA#) and a warranty service shipping label will be issued. The RMA# and shipping label are valid for 30 days from their issue date.
To ship the SpeedAngle Lap Time device back for warranty service, please follow the instructions below:
- Please complete the SpeedAngle Warranty Form before returning your lap timer.
- Please ship the SpeedAngle Lap Time device in its original or equally protective package with a copy of the original packing slip or the PayPal invoice.
- Please print and cut out the issued shipping label and adhere it to the top of the package. A package without the issued shipping label or with an expired shipping label will be refused.
- Please send the SpeedAngle Lap Time device insured and postage prepaid or accept the risk of package loss or damage during shipment.
- The repaired or replaced SpeedAngle Lap Time device will be shipped back to you. Please get in touch with your local customs office for information as to taxes, duties, or other brokerage fees that may be applied to returned goods.
Once our service center receives your SpeedAngle Lap Time device, we will either repair or replace the SpeedAngle Lap Time device at our option. The removed or replaced parts or device are property of Mototrack Accessories.
Please download the logs recorded on your SpeedAngle Lap Time device before shipping it to our service center. The logs will likely be damaged or lost during warranty service. Mototrack Accessories will not be responsible for such damage or loss.
Returns or Repairs are to be sent to:
MotoTrack Accessories
17 Belmont Road,
Berwick Victoria 3806 Australia
MotoTrack Accessories
17 Belmont Road,
Berwick Victoria 3806 Australia
Refunds and Returns Policy - Australian Consumer Law
We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem.
This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn’t do what we said it would or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item, and we will compensate you for any drop in value. If the problem is not major, we will repair the item promptly. If it is not repaired within a reasonable time, you can choose a refund or replacement.
Please Note: All returned special orders are subject to a 20% restocking charge.
Please keep your proof of purchase – e.g. your receipt.
See also Mototrack Accessories Refunds and Return Policy.
